FAQ

Olympic Bike Travel organizes daily mountain bike tours in Rethymnon, Crete from the 29th of March until the 7th of November.

Due to the favourable climate on Crete it is also possible to organize MTB tours for groups (e.g. schools or mountain bike clubs), Incentive or Team Building, during the winter months.

Spring and autumn are the best mountain bike seasons as temperatures are optimal. If you can not avoid the summer period than you should leave early in the morning in order to avoid the high temperatures.

A bottle of water, sunglasses, sun-protection cream, camera, if swimming is part of the program – swimming clothes and a good sense of humor!

On our multi day tour, Le Tour de Crète, we suggest not to pack too many clothes, as most bikers still pack far too many clothes than they will ever need to wear. We recommend one suitable bag and a backpack.

TIP: Avoid hard case suitcases!

Guiding by OBT guides, MTB bike, helmet, transfers from / to your hotel and an Olympic Bike T-shirt are included. Food, drinks or entrance fees to gorges, caves or monasteries are not.

On our multi day tour Le Tour de Crète, also 7 overnight stays incl. breakfast and luggage transport from accommodation to accommodation, are included.

Yes! This depends however on the MTB route which each individual mountain bike tour follows. Our MTB tours can include swimming, hiking, wine or local food tasting, visiting of caves, gorges, monasteries, Byzantine churches, castles or ancient sites.

Please have a look at the mountain bike itinerary of each MTB tour, in order to find out which of these additional activities are included.

Yes! All riders must wear a helmet at all times when mountain biking, as your safety is always of the utmost importance! If you do not bring your own MTB helmet or if you do not have one we can supply you with a state of the art MET helmet free of charge.

Every guided mountain bike tour consists of 7 (minimum) to 67 (maximum) participants, depending on the type of MTB tour the participants have chosen. 1 highly experienced guide will be available for approximately every 10 riders.

Yes! In our MTB Center we have a wide variety of children and junior bikes, so that children from the age of six years and older can bike together with their parents on our Level I tours. For the younger ones we have air suspended TOPEAK kid seats, which will comfortably accommodate any child until 22 kg.

Please note that our Level II mountain biking tours are not suited for children under the age of 16, unless they are the National MTB Champions in their class (but believe it or not on occasion we do have one or two of these wonder kids on our tours …).

Yes, you can. If you prefer to bring your own mountain bicycle, be sure to bring any special MTB tools or equipment required for it. Rule number one is to have your mountain bike tuned up at your local bike shop before any long distance trip.

Here you can see why we advise you to leave your mountain bike at home and to ride on one of our well maintained SCOTT USA hardtails or fullies. You can always bring your own saddle or MTB pedals; we will gladly mount them for you!

Yes! In order to be eligible to work for Olympic Bike each mountain bike guide needs to have followed a first aid course which was completed no longer than 2 years ago. Furthermore some of our MTB guides are also highly trained red cross volunteers.

Although most bikers prefer their own mountain bike, there are many reasons why you should leave your MTB back home. There is the hassle of transporting it, air shipping costs and the risk of damages during transportation. How about 4 X assembly / disassembly of your bike?!

Furthermore it is not unheard of that after arrival at the destination airport your mountain bike will not be transported with the transfer coach, due to the fact that there is simply no space, although your travel agency back home told you that it would not be a problem. Then you will be forced to take one or two expensive taxis, in order to transport your bike (s) from the airport until your accommodation.

In the area of Rethymnon we deliver free of charge! If you would like to have your mountain bikes delivered any where else on Crete we charge 15,- Euro per bike. If large numbers of MTB need to be delivered a special price per trailer will be made.

When we deliver a mountain bike it comes equipped with a repair kit, containing: A tire lever, a spare inner tube, patches, pump and a small Park Tool, which will enable you to fix minor problems. In the very unlikely case of a “bigger” problem, we will replace the MTB.

As we work with all major international tour operators and have daily mountain bike tours (from the 29th of March until the 7th of November), it is imperative that you make your reservation at least 30 days before the start of the desired service. This way you will not be disappointed if there is no availability on the desired date or when the required MTB model and / or frame size is not available.

All reservations must be made in writing. You can do this via the internet, by fax or letter.

A last minute reservation, is a reservation which has been made within 30 days of the start of the earliest desired service. We will accept your reservation as long as there is availability.

Please note following:

1. The total amount is due immediately and needs to be paid in full after receipt of the invoice.
2. In order to save time we will send documents electronically by email. If you wish that documents are dispatched to you by courier, you pay for the extra costs.
3. We should always have a telephone number, where you can be easily reached, just in case some details need to be finalized at short notice.

Travel insurance is highly recommended, however we do not require it. Be aware when traveling, unforeseen circumstances can change the even most carefully planned holiday. Travel insurance can compensate you in the event of trip cancellations, trip interruptions, trip delays, baggage loss or unexpected medical emergencies.

In order to minimize the impact on the environment, it is our company policy that all requested information will be transmitted to you electronically, in order to reduce the usage of paper in our office.

By bank transfer. With the confirmation of the reservation we will give all necessary details, in order to enable you to make the bank transfer. Furthermore it is also possible to pay safely by credit card using PayPal.

In order for us to reserve the desired service for you.

It amounts to 15% of the total price (incl. all selected services which are provided by third parties). The minimum amount however is 50,- Euro per person.

Exception: If you have made a last minute reservation (less than 30 days before the start of the earliest desired service) – the total amount is due immediately.

With our confirmation of the reservation the deposit becomes due. We will advise all necessary banking details, in order for you to arrange the payment. You should transfer the funds into our bank account within 8 to 10 days.

At least 4 weeks before the start of the earliest desired service.

Yes, 19% VAT is included in the price for all of our services.

Yes. These depend on the tour and / or the accommodation. Please contact us by email or fax for your special family price.

Yes. In order to be classified as group you must be with at least 15 participants. Only one invoice will be issued for the entire mountain bike party. Please note that additional requested services and single room surcharges can not be reduced.

On request we will gladly make you a competitive offer for your MTB group or incentive.